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What you'll accomplish

By the end of this guide, you'll have a set of custom training materials — onboarding checklists, station guides, role-play scenarios, and a new-hire FAQ — that you built in 45 minutes instead of never, so every new employee gets a consistent start regardless of who's training them.

What you'll need

  • Free ChatGPT account at chat.openai.com
  • Notes about your specific store setup (which POS you use, any quirks about your location)
  • Access to a printer (or Google Drive to share digitally)
  • Time needed: 45–60 minutes to build the library; reuse indefinitely
  • Cost: Free

How-To Guide: Build Your Store's Training Library with ChatGPT

Step 1: Open ChatGPT and Start a New Chat

  1. Go to chat.openai.com and log in
  2. Click New chat
  3. You'll create several training documents in sequence — keep them in the same conversation or start new ones per document type